All denial codes

CARC · OA group

OA-121

Outstanding balance on a previous claim

Other adjustment; informational or offset

What it means
The payer is netting this payment against a prior balance owed.
Likely cause
Recoupment from an earlier overpayment on another claim or patient.
How to fix it
Match every recoupment on the 835 to the original claim so the offset reconciles to your bank deposit.
Revenue impact
The number-one reason remits do not tie to deposits.
  • recoupment
  • offset
  • reconciliation

Related codes

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