All denial codes

CARC · OA group

OA-192

Non-standard adjustment code from a paper remittance

Other adjustment; informational or offset

What it means
The payer used a proprietary code that does not map cleanly to a standard reason.
Likely cause
Paper EOBs or non-compliant remittance formats, common with small or delegated plans.
How to fix it
Call the payer for the underlying reason and map it to a standard category so it is trackable in your denial reporting.
Revenue impact
Invisible in most denial dashboards, so it never gets worked.
  • remittance
  • paper EOB
  • reporting

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