All denial codes

CARC · PR group

PR-204

Service not covered under the current benefit plan, patient responsibility

Patient responsibility; billable to the patient

What it means
Same exclusion as CO-204, but the balance is billable to the patient.
Likely cause
Non-covered service delivered without a signed self-pay acknowledgement.
How to fix it
Verify benefits by CPT before the first session and get the self-pay agreement signed at intake.
Revenue impact
Collectible when disclosed; a write-off and a complaint risk when not.
  • non-covered
  • patient responsibility
  • self-pay

Related codes

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